Contact Kelvale Medical Group | Kelvale Medical Group

Emergencies/Urgent Medical:

Phone: 000

If your emergency is life-threatening please dial 000.

Otherwise within surgery hours:

Phone: 9495 1230

Fax: 9495 1641

Email: Click here

Please note that this Practice does not accept email requests for new OR repeat prescriptions.

Open Hours:

Appointments can be booked during opening hours:

Mon to Fri - 8am to 5pm
Sat - 9am to 2pm
Sun - CLOSED until further notice
P/Hols - CLOSED until further notice

New patients are required to attend the practice for their initial consultation.

Patients will be triaged before entering the practice. To avoid the spread of infection, only the patient will be allowed in the consult room with the doctor.

Walk in Patients will always be accommodated where possible.

Afterhours Kelvale Duty Doctors:

Phone: 0417 924 576

GP After Hours Armadale:

Phone: 9391 2285

Weekdays from 7pm-10pm
Weekends/Public Holidays 2pm-9pm

GP After Hours is located in the Armadale Community Health and Development Centre, adjacent to Armadale Health Service (access off Albany Highway) 3056 Albany Hwy, Mount Nasura.

Feedback and Complaints:

We welcome your feedback. Complaints can be lodged by either e-mailing or calling the Practice Manager on 9495 1230.

Feedback Form

Map & Directions

If your emergency is life-threatening please dial 000.

Otherwise if your emergency is within surgery hours attend directly or telephone the practice and you will be seen as soon as possible.

A receptionist will pass a message to your doctor who will return you call at the end of his/her session to avoid interrupting consultations.

Urgent matters will be dealt with immediately by a practice nurse.

Our Practice does not transfer patient information via email unless it is encrypted.

Communication with patients via electronic means (e.g. email) is conducted with appropriate regard to the privacy and confidentiality of the patient's health information.

Please note that this Practice does not accept email requests for new OR repeat prescriptions.

New Prescriptions - Patients must be seen by the doctor.

Repeat Prescriptions - Patients are required to book a telephone consult with their doctor. eScripts can be sent securely to your smart phone via SMS, Email OR the printed script can be picked up from the practice. Telephone consults are bulk-billed.

Most prescriptions allow for 6 months supply of medication after which it is appropriate to see your doctor for a review.

Authority Prescriptions - prescriptions requiring Health Department Authority require a face-to-face consultation with the doctor.

In accordance with Medicare your doctor will need to see you before writing a referral to a specialist in order to organise relevant medical details.

Please note we are not permitted to backdate referrals.

Consistent with our commitment to quality care this practice has developed a policy to protect patient privacy in compliance with privacy legislation.

Ask your doctor for a copy of our policy or click on the link below.